How does EOS offer different firmness levels in one mattress?
The inner layers are accessible via a zipper and can be stacked in different
configurations to achieve just the right feel. Think of each configuration as a unique "recipe" which is
customized just for you. When you choose a standard firmness level (i.e. "Firm" or "Medium", etc.), you
are picking a preset recipe of layers that results in that comfort level. The recipe can be adjusted at a
later date if the feel is not exactly what you want. We recommend that you start with one of our standard
recipes (extra-firm, firm, cushion-firm, medium, or plush) and then adjust (if needed) after you have
tried it in your home. You can swap layers with us for free for 100 nights.
What are the standard configurations for each comfort level?
The coils come in 3 firmness levels; 1) extra-firm, 2) firm, 3) soft. The latex
comes in 3 firmness levels; 1) firm, 2) medium, 3) soft. The following are our standard
recipes:
"Extra-Firm" = firm latex over firm coils
"Firm" = medium latex over firm
coils
"Cushion-Firm" = soft latex over firm coils
"Medium" = medium latex over plush
coils
"Plush" = soft latex over plush coils.
What is the ideal firmness for side sleepers / back sleepers / stomach sleepers?
There is no perfect rule, but the goal is to find the firmness that keeps your spine aligned. Generally, side sleepers will like a softer mattress since their shoulders and hips push further down into the mattress. Stomach sleepers do better on firmer configurations while back sleepers can generally be comfortable on any firmness type. Ultimately, it comes down to personal preference but is extremely subjective. The benefit to EOS is that you don't need to stress about it. Start with your best guess. Then change it for free without the need to return and buy a whole new mattress. Our specialists will work with you to swap out layers at home until your mattress is just right.
How do I order an EOS Mattress?
Step 1: Select "Mattress Size" (i.e. Queen, King, etc.).
Step 2: Select "Left
Side Firmness" and "Right Side Firmness". If you want the firmness to be the same on both sides, make them
the same.
Step 3: Optionally add a foundation.
Step 4: Click "Add to Cart". Your custom mattress
will be generated and added to your cart!
How does the layer swap program work?
For the first 100 nights, you can swap layers for free to achieve your perfect
feel. For more details see our
layer swap program. But it doesn't end there. You can
purchase new layers for your EOS mattress at any time, even 5 or 10 years later. While most mattresses
only last 7-10 years, the EOS mattress can be refreshed by replacing select components, making your
your bed feel like new again without the need to buy a new mattress.
Can I buy individual layers separately?
Yes. You can order them
here.
How does the EOS mattress ship?
Twin / TwinXL / Full sizes - Ships in 3 boxes
Queen / King / California King
sizes - Ships in 4 boxes
All boxes ship via Fedex or UPS ground. Each box weighs between 30-55
lbs so the components can be easily carried to their final destination by one person.
Can I order the EOS without latex?
Yes! Any latex layer can be swapped out for a coil equivalent. The latex-free
version can be ordered
here.
Can I order the EOS without coils?
Yes! Our
Trilux version is an
all latex mattress with all of the advantages of the EOS line. It is made with 3 layers of latex instead
of the hybrid mattress design of the EOS Classic.
Do I need a foundation/boxspring with the EOS mattress?
No. The purpose of a foundation is to support the mattress above it and to bring
the surface of the mattress to a height that is comfortable for getting in and out of bed. If you have a
bed that comes with a supportive platform at the correct height, there is no need for a foundation. If
your platform is made of slats, please ensure that the spacing between slats is no more than 3" apart.
Slats that are spaced too far apart can create waviness in the bottom of the mattress over time.
How long does assembly take?
About 10-15 minutes. We recommend having two people for assembly, but this is not
strictly necessary. For assembly instructions watch our assembly video above.
How is EOS Pillowtop different from EOS Classic?
EOS Pillowtop
offers an extra layer of latex compared to the EOS Classic version. This allows an even more nuanced
selection of feels as well as a wider range of comfort levels. For example, if you like a REALLY soft
mattress, you will want to go for the Ultra-Plush version, which is only offered in the EOS Pillowtop
line. Please
contact us for the EOS Pillowtop Vegan (special order)
Do you use Dunlop or Talalay Natural Latex?
We use both. Each process has its advantages. For example, Talalay is better for achieving a super plush feel whereas Dunlop is better for firm and medium layers. We only use latex that is GOTS approved for use in organic mattresses.
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Quilt (organic cotton fabric + organic wool batting + pla comfort layer)
3" organic latex comfort layer
8" encased coils with edge support
Organic cotton batting
Mattress encasement (organic cotton fabric + organic cotton fill + solid brass zipper)
