Terms & Policies

Return Policy

All Naturepedic products come with a 30 Day Money Back Guarantee provided the product has not been damaged and was purchased directly from Naturepedic. Naturepedic products purchased from other retailers follow the return policy of that retailer. Buyer pays all shipping costs (including costs associated with any promotions).

Limited Warranty

All Naturepedic crib mattresses carry a lifetime limited warranty (original purchaser only). Twin, full and queen size mattresses carry a 20 year limited warranty. All other products carry a 1 year limited warranty.  (More warranty information)

Secure Ordering

BBB Seal BBB Seal   The information you provide us during the ordering process is protected by a secure SSL server. This server encrypts information while it is being transmitted across the Internet so that unauthorized people cannot read it.


Privacy Policy

Naturepedic adheres to a strict policy to protect your privacy. It's very simple. We will not release your personal credit card, name and address, email address or any other information about you or any of our customers to outside parties. We will not trade, sell, resell, or redistribute information you provide us to other companies, organizations or individuals. We simply will not compromise your private information, period.

Disclaimer

All information provided by Naturepedic on this website, as well as through our other marketing and customer service channels, is strictly intended for educational and general informational purposes only. We make no claims with respect to the accuracy of any information contained on this site which may have been obtained from government documents, environmental organizations, trade associations, reference materials, journals, health websites, or any other source.

All Naturepedic products are sold as quality consumer items and not as medical devices. These products are not intended to diagnose, treat, cure, or prevent any disease. Information provided by Naturepedic should not be construed as medical advice. For medical related questions, please follow the advice of your physician.